At Quickcomm Technologies Pvt Ltd., customer satisfaction is important to us. This Return and Refund Policy outline the terms under which refunds, cancellations, and service credits may be provided for our products and services.
By purchasing or using our services, you agree to this Return and Refund Policy.

Quickcomm provides technology-based products and services, including but not limited to:

• Software Development Services
• Website and Mobile Application Development
• Cloud Services and Hosting Solutions
• Managed IT Services
• Unified Communication Solutions
• Video Conferencing Solutions
• IT Consulting Services
• Subscription-Based Software and Digital Services
• Technical Support Services

Due to the nature of digital products and professional services, returns and refunds are subject to the conditions outlined below.

Customers may request cancellation of a service by submitting a written request to our support team.
Cancellation requests will be reviewed based on:

• The type of service purchased
• The stage of project completion
• Resources already allocated
• Third-party costs already incurred

Refunds may be considered under the following circumstances:

Eligible Cases

• Duplicate payment made by the customer.
• An incorrect billing amount was charged by Quickcomm.
• Service purchased but not provisioned or activated within the agreed timeframe due to reasons solely attributable to Quickcomm.
• Subscription services cancelled before activation, where applicable.

• Refunds will generally not be provided for:
• Services already delivered, completed, or substantially performed.
• Software licenses, digital products, activation keys, or subscriptions that have been activated or delivered.
• Customized software development or website development projects after project commencement.
• Domain registrations, SSL certificates, cloud hosting, email services, or third-party subscriptions once purchased.
• Delays caused by customer non-responsiveness, incomplete requirements, or failure to provide necessary information.
• Dissatisfaction based on changes in business needs after service delivery.
• Services suspended due to non-payment or violation of Terms and Conditions.

For software development, website development, consulting, and custom IT projects:

• Advance payments are generally non-refundable once work has commenced.
• Refunds, if approved, will be calculated based on the work completed, resources utilized, and third-party expenses incurred.
• Any completed milestones shall be billed and deducted before calculating a refund amount.

For subscription-based services:

• Monthly subscription fees are non-refundable after the billing cycle begins.
• Annual subscriptions may be eligible for a partial refund only if specifically stated in the applicable service agreement.
• Cancellation of subscriptions prevents future billing but does not automatically entitle the customer to a refund for the current billing period.

Quickcomm may resell or integrate third-party products and services, including cloud platforms, communication solutions, conferencing tools, software licenses, and hosting services.

Refunds for such services are subject to the refund policies of the respective third-party providers and may not be guaranteed by Quickcomm.

To request a refund, customers must contact us with:

• Customer Name
• Invoice Number
• Service Purchased
• Payment Date
• Reason for Refund Request

Requests should be submitted to:
Email: info@quickcomm.net
Phone: +91 9810803127

Quickcomm may request additional documentation to evaluate the request.